Working In The Sector
The London Stansted Training Academy
Qualified professionals are always needed. The London Stansted Training Academy offers qualifications to get you qualified to help people who are survivors of domestic violence. This can include working within education, health, police and social care.
We have provided a list of job opportunities to work directly with and provide support to
victims, survivors and witnesses within the community and social justice sector.
Service Delivery Volunteer (South East London)
Have you got what it takes to help ensure victims and witnesses are given the support they need and the respect they deserve? Many people face the effects of crime alone and confused. Your support helps individuals and their families to feel stronger, understood and able to move forward with their lives.
- Contacting people who have been victims of crime, either over the phone, at the victim’s home or another mutually agreed location.
- Clearly explaining the role of Victim Support and empowering victims to overcome the emotional, psychological and practical effects of crime.
- Communicating in a way that is appropriate to the person being supported.
- Helping people explore how their experience of crime has affected their lives and identifying ways to enable them to recover from the experience.
- Working with people to identify their individual needs and helping them to choose options they feel are right for them.
- Identifying situations where we cannot directly meet the needs of the victim and working with the client and the manager to make appropriate referrals.
- Liaising with staff to arrange practical help for victims (such as lock fitting).
- Promoting the rights of people you support and respecting diversity.
- Giving information about other agencies and their procedures.
- Giving information and help with applications for criminal injuries compensation.
- Attending training, support sessions and volunteer meetings.
- Keeping your manager informed of actions and progress on each case.
Domestic Violence Case Analyst (Holborn Witness Care Unit)
Victim Support is looking for a full time Domestic Violence Case Analyst to be based in Holborn Witness Care Unit to work 37.5 hours a week from Mondays to Fridays.
- Using Victim Support and police data, provide high quality case reviews of victims of domestic abuse who are warned to attend court to highlight risk of the non-attendance or not co-operating at court.
- Identify and prioritise the highest risk cases of non-attendance or not co-operating at court.
- Working closely with the WCU staff to identify those victims most at risk of non-attendance or not co-operating with the court process, within a multi-agency setting to ensure that the victim receives any necessary specialist support to assist and support them before, during and after the court process.
- Where necessary provide victims with a referral to specialist local Domestic Violence provider and other services providers to ensure a pro-active, crisis intervention service through individual safety planning, advocacy, emotional and practical support, completing risk assessments and referring cases to MARAC where necessary.
- Work with high risk victims of domestic abuse to help them access services to keep them and their children safe. This will involve working closely with a range of partner agencies.
- Where necessary advocate for high risk victims with agencies who can help to address the domestic abuse by:
i. Understanding the role of all relevant statutory and non-statutory services available to domestic abuse victims and how your role fits into these services
ii. Providing advocacy, emotional and practical support and information to victims including exploration of legal and civil options, housing, health and finance
iii. Working directly with all key partner agencies to address the safety of high risk victims and ensuring that their safety plans are coordinated particularly through the MARAC
iv. Refer and signpost clients to relevant non domestic violence agencies for longer term or additional needs for further support
v. Support clients through the CJS
And more… view the vacancy
Independent Domestic & Sexual Violence Advocate
Victim Support is looking for a Independent Domestic and Sexual Violence Advocate based in London. Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.
- Purpose of the job
- Provide a high quality pro-active service to victims of domestic abuse, delivering a service to those at highest risk
- To work within a multi-agency framework
- Play an active role in local partnership responses to domestic abuse
- Represent victims’ views at MARAC
- To ensure that the safety and wellbeing of clients and their children is monitored and reviewed regularly
- Main duties and tasks
- Identify and assess the risks and needs of domestic abuse victims using an evidence-based risk identification checklist.
- Focus on and prioritise high risk cases
- Provide a pro-active, short to medium term crisis intervention service through individual safety planning, advocacy, emotional, practical support and information to victims; including exploration of legal and civil options, housing, health and finance
- Be aware of the impact of domestic abuse on children and make appropriate referrals where necessary
- Advocate for victims with agencies who can help to address the domestic abuse by:
- Understanding the role of all relevant statutory and non-statutory services available to domestic abuse victims and how your role fits into these services
- Referring high risk clients to MARAC and working directly with key partner agencies to address the safety of high risk victims
- Referring and signposting clients for longer term or additional needs support
- Support clients through the Criminal Justice System and work alongside the Witness Service to offer specialist support at court
- Participate in relevant statutory meetings in order to safeguard clients and their children
- Manage a caseload, ensuring each client receives the appropriate service individual to their needs
- Maintain accurate and confidential case management records and contribute to monitoring information for the service
- Devise and deliver adequate training, workshops and presentations to partner agencies and client groups as appropriate
- Participate in regular supervisions, reviews and appraisals.And more… view the vacancy
Safer Homes Operative
Victim support is looking for a full time Safer Homes Operativete based in South London.
Victim Support (VS) is the independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.
- Carry out crime prevention survey of burglary or vulnerable victims. Assess the correct alarms, locks, bolts, window latches, viewers and security chains that should be installed in each circumstance to provide proper security in line with British standards
- Fit security devices, properly repairing changing lock barrels as necessary to secure the premises and avoid damage to fittings, equipment, tools and the client’s home.
- Update and keep check of stock levels, informing Victim Support office when new supplies need to be ordered
- Respond appropriately to client’s who may require emotional support, taking time to listen and reassure. To refer clients on to Victim Support services if there are additional needs.
- Keep an accurate record of all work carried out and submit reports to Victim Support office
- Hand out quality assurance questionnaires for clients to complete and return
The successful candidate must have the knowledge and experience of delivering a service, and working directly with clients or service users in a statutory, voluntary or community work setting. You must also have an understanding of maintaining confidentiality, safe working practices and the maintenance of files in accordance with the Data Protection Act. In addition you must be able to demonstrate your active commitment to promoting equal opportunities, diversity and inclusion. It is also essential that you are able to work independently without direct supervision, and can prioritise your work and deal with competing demands in an organised and methodical manner. The ability to gather, analyse and use information and evidence from different sources to solve and resolve problems is also essential.
And more… View the vacancy
Resourcing Assistant Volunteer
Do you have great administration and organisation skills with a passion for resourcing?
You will help support the Volunteering Team in the efficient and successful resourcing of new volunteers throughout England and Wales.
What will I be doing?
- Monitoring the volunteering inbox and responding to all queries on resourcing.
- Supporting the Volunteering Manager with the upload, maintenance and follow up of volunteer opportunities on the eRecruitment system.
- Preparing information and documents.
- Devising and maintaining accurate and up-to-date records.
- Collating statistics and producing small reports.
- Liaising with staff and external contacts.
- Supporting the Volunteering Advisor with the issuing and maintenance of passwords on the e-learning system.
- Local marketing support and advice.
What skills do I need?
- IT literate, including Microsoft Office.
- Good written and verbal communication skills.
- Able to prioritise and manage workloads.
- Flexible, innovative and self-sufficient.
- Accuracy and attention to detail.
- Respect for the diversity of our colleagues and clients.
- Willing to work within our values, procedures and policies.
- Basic IT skills suitable for accessing our webpages, internet and emails.
- Friendly, reliable, approachable and a confident team player.
Service User Involvement Manager (full time or part time considered)
Victim Support is looking to recruit a Service User Involvement Manager based in London. We will consider applications from candidates wanting to work full time or part time.
Victim Support (VS) is the independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve. Involving our service users in shaping and delivering our services is critical to achieving our organisational aims and as such we require a talented individual with strong background in service user involvement (known internally as co-production) to join our team.
- Purpose of the job
- To gather best practice from across the organisation to review and enhance co-production in the London area and National Homicide Service through a range of interventions.
- To engage key stakeholders internally and externally with co-production through creation of a vision, tangible plan of action and demonstrable examples of success.
- To identify opportunities for new coproduction projects in London & nationally for the Homicide Service and work in partnership colleagues in the scoping, planning, delivery and evaluation of such projects.
- To work collaboratively with colleagues from across the organisation in mutual sharing of learning related to coproduction, and in the implementation of this learning in policies, structures and services.
- Main duties and responsibilities
- To review and enhance the organisation’s approach to co-production in London through revision of our Service User Forum, recruiting new members from former or potential service users who are representative of the communities VS works in.
- To scope, plan and deliver a clear action plan and accurately report progress to key stakeholders to agreed deadlines.
- To co-ordinate and lead Service User Forum meetings establishing strong relationships based on equality.
- To support members to become involved in VS governance, including becoming trustees or independent members.
- To run or co-host focus groups and work creatively across VS London services to gather information on service user outcomes and service user satisfaction
- To scope & establish mechanisms for people affected by crime to develop and feed in ideas for the development of new and existing services.