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The qualification has been developed for probation services.

This qualification enables probation service officers to demonstrate they are competent within their role and will can be completed within 12 months. It also provides probation service officers with a pathway to become Probation Officers and later attain the Level 5 Diploma in Probation Practice.

Mandatory A Promote equality and value diversity 3 0 3
Mandatory A Develop effective working with staff from other agencies 3 0 3
Mandatory A Develop own knowledge, skills and competence 3 0 3
OPTIONAL B Enable individuals to access services and facilities 3 0 3
OPTIONAL B Recognise indications of substance misuse and refer individuals to specialists 3 0 3
OPTIONAL B Help individuals address their offending behaviour 3 0 3
OPTIONAL B Reinforce positive behaviour during relationships with individuals

3 0 3
OPTIONAL B Facilitate individuals to understand and address their difficulties 3 0 3
OPTIONAL B Conduct an assessment of risk in the workplace

3 0 3
OPTIONAL C Provide services to those affected by someone else’s substance use 3 0 3
OPTIONAL C Support individuals who are substance users 3 0 3
OPTIONAL C Assess individuals’ needs and plan activities to support behavioural change 3 0 4
OPTIONAL C Supervise low to medium risk offenders serving sentences in the community 3 0 5
OPTIONAL C Manage integrated interventions to address the offending behaviour of individuals 3 0 4
OPTIONAL C Provide development activities for individuals 3 0 4
OPTIONAL C Exchange information at formal hearings

3 0 3
OPTIONAL C Provide initial support to victims and witnesses

3 0 3
OPTIONAL C Maintain contact with victims throughout the custody and release of offenders 3 0 3
OPTIONAL C Determine the concerns and priorities of communities in relation to safety, social inclusion and the prevention and reduction of crime and anti-social behaviour

3 0 3
OPTIONAL C Contribute to the protection of individuals from abuse

3 0 3
OPTIONAL C Contribute to the prevention and management of abusive and aggressive behaviour

3 0 4
OPTIONAL C Assess individuals’ offending behaviour to plan provision

3 0 3
OPTIONAL C Enable people to support victims, survivors and witnesses in managing the effects of their experience

3 0 3
OPTIONAL C Deliver interventions towards supporting victims at risk of serious harm

3 0 4
OPTIONAL C Support individuals towards their resettlement in the community from a custodial environment 3 0 2
OPTIONAL C Deliver accredited programmes 4 0 6
OPTIONAL C Prepare participants and agree an appropriate restorative process 4 0 8
OPTIONAL C Facilitate participants’ interaction within a restorative process 4 0 9
OPTIONAL C Implement and monitor agreed outcomes from a restorative process 4 0 4
OPTIONAL C Obtain information relating to individuals’ offending behaviour 4 0 3
OPTIONAL C Develop proposals to inform sentencing

4 0 3
OPTIONAL C Assist victims, witnesses and survivors to manage the effects of their experience 4 0 3

This qualification consists of a minimum of 161 and a maximum of 190 GLH.
Credits from identical RQF units that have already been achieved by the learner may be

Why study with the LSTA?

Why gain a qualification?

A qualification is proof that you have the right skills to do your job well and many employers are looking to employ people who have a recognised industry related qualification. You can be confident that your qualification acknowledges your professionalism and will be well respected within your particular Sector.

Who is it for?

By completing the Community and Social Justice Qualifications: - Working with Victims, Survivors & Witnesses or Supporting Survivors of Domestic Abuse you will not only identify and under pin the skills you already have but also learn new ones that could help you find work in a wider range of roles including:
  • Probation Services
  • Prosecution Services
  • Policing and Law Enforcement  
  • Community and Youth Work
  • Courts and Tribunal Services
  • Social Services
  • Local Authority
  • Health Services
  • The Voluntary or Third Sector
  • Residential Care
  • Practitioners and Support Workers in Care Home Services
  • Adult Day Care Services
  • Housing Support Services
If you already work within one of the sectors above, completing the qualification can help you take on a more senior role giving you more options as well as develop a professional relationship with staff in other agencies to represent the interest of individuals and families.

What support will you have?

For each unit your assessor will use a range of different assessment practices and together you will take part in professional discussions, observations, produce witness accounts, case studies and assignments to build a portfolio, to evidence your knowledge and learning.

How long will it take?

The full qualification usually takes twelve months to complete, but it can also be up the Learner. A selection of units can be completed to help you gain credits towards a full qualification and can be achieved in your own time and at your own pace, allowing you more flexibility.

What level should I do?

The qualification is at different Levels ie 2, 3 & 4 and learners can attain an Award, Certificate or Diploma depending on the level of your own ability. To achieve any of the qualifications learners are expected to complete both mandatory and optional units from the qualification structure index.

What criteria do I have to meet?

  • You will be looking to work or be working or volunteering in anyone of the Community Justice Sectors listed above, in an outreach or support or management role.
  • You will have some experience and you may already supervise others or manage resources.
  • You want to develop your skills further to take on more responsibility and would like to be considered for promotion
  • Have been working in the sector for a number of years without a recognized qualification and therefore would like to gain a qualification.

Need advice?

Our staff can help you find the right course and learning approach that fits your needs. For this or any other questions send an email to:
or call 01279 211710


For information or should you have any
questions please send an email to

Or call us on: 8729115

If you are a business who is interested in having one or more of your employees enroll on one or more of our accredited courses, contact us for group inquiries

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